July 26, 2024 / temp

Netgear Orbi Router Can’t find Satellite (Solved)

Orbi router mesh system is one of the networking devices that make the WiFi signals extend in a big area. It is easy to complete the Netgear Orbi setup in your home, but if your Orbi router can’t find satellite signals.

We will share causing factors and solutions to fix the mentioned Orbi router can’t find satellite problem below.

Why Orbi Router Can’t Find Satellite?

There could be mini technical issues that can trouble you’re the disconnection in between the Orbi router and satellite. Let’s list them all below her;

Satellite is powered on far from the Orbi router in your house.
Did not press the sync button after powering on the router and satellite.
The Orbi satellite offline or not connected to the electric wall socket or the socket is damaged.
Power cord can be damaged which you have used to supply power to the satellite.

Above can be some small reasons of the Orbi router can’t find satellite technical issues. Worry not, we will provide the solutions to dispel the mentioned problem.

How to Solve Orbi Router Can’t Find Satellite?

1. Move Satellite Closer to Router

If the satellite is not close to the router or in the reach of the router then the satellite will ring the solid magenta or pulse magenta color. This indication means the satellite is not in the reach of the Orbi router.

Then you have to move the satellite closer to the router and then try to connect Orbi satellite again.

2. Connect Orbi with Satellite Correctly

If the satellite is still ringing the magenta color light after about one or more minutes, and you have already moved the satellite close, then, there is no connection yet.

3. Do Not Use Damaged Power Cord and Socket

You must check the power cord, which you are using to supply power; it must be in good condition. If it is damaged or cut, then replacing is best option. Also, you must check the electric wall socket, and if you find it damaged, then fix it right away, because it is major reason of Orbi satellite not connecting to router.

4. Reboot Orbi Router and Satellite

Refreshing the router and its settings is the best way of solving any connection issue between the Orbi devices. So to reboot the devices, you have to unplug the router and satellite power cord and plug them up again in the wall socket.

5. Reset Orbi Device

In some situations, applying all the above tips and rebooting won’t solve the problem. Then you have to perform Netgear Orbi factory reset process. Follow instructions to do it;

reset orbi device

RESET pinhole button is given on the Orbi back.
Long press the button with the pin or sharp object.
The reset process will start and after some time all settings and data will be deleted.

After resetting the router, you have to re-configure the Orbi device which you can do with your phone or computer easily.

In Conclusion

Here, you have seen and learned about how to solve the Orbi router can’t find satellite issue. We have provided reasons and solutions to establish a secure Orbi network.

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