Why is My Orbi Satellite Offline? How Can I Fix It?

If your Orbi satellite is offline or has been disconnected from the internet, the information given in this blog can help you out. This is to inform you that need to connect Orbi satellite to router via cable or WiFi to fill the house with a high-speed internet connection. Read ahead to understand why is your Orbi satellite offline and what are the necessary steps to be followed to fix it.

Reasons: Why is Your Orbi Satellite Offline

The most common reason why your Orbi satellite is offline or is disconnected from the internet is that you have not connected it to the router yet. Therefore, it is recommended that you create a connection between the Orbi router and satellite. You can go for a wired method as well as wireless one. In case the problem is still there, the following reasons might have caused it:

I. Satellite Out of the Router’s Range

Yes, it is a well-known fact that your satellite and router do not need to see each other for an effective communication. But, this is also true that the satellite must not be placed too far from the Orbi router. Otherwise, you will keep facing the Orbi satellite disconnected issue.

II. No Sync Between Router and Satellite

Usually, Orbi satellites get synced with the router automatically. But sometimes, it does not happen. There are chances that your Orbi devices have failed to sync due to which you are facing the problem. In this case, you are most likely to come across the Orbi satellite no light situation.

Apart from the above-given two reasons, a technical glitch can also stop a satellite from getting connected to the internet. To rule out this situation, just restart the Orbi satellite that is offline. You can also try restarting the WiFi router.

Solutions: Orbi Satellite Offline

Now, go through the below-mentioned solutions if your Orbi satellite is still not connecting to the internet. It is recommended that you try accessing the Orbi login page after implementing every tip to confirm if the issue has been fixed or not.

I. Bring Satellite Closer to Router

Try reducing the distance between your Orbi WiFi router and the satellite. This will ensure that they communicate easily. Once the distance is reduced, see if the Orbi satellite no light situation gets fixed or not. For your information, a good connection between the router and satellite is indicated by the solid blue color on the satellite’s ring light.

II. Sync Your Devices Manually

Check all sides of your Orbi router and satellite. Can you see the Sync button there? If yes, the press the Sync button on the router. Thereafter, press the Sync button of your satellite. This process must be completed within 2 minutes. Otherwise, you will see the magenta or amber light on the Orbi ring LED which means a poor internet connection.

If even after taking care of the above-mentioned things, your Orbi satellite is offline, you should reset it and reconfigure it using the Orbi app. The satellite can be reset by pressing the Reset button with a pin for 7 seconds.

The Conclusion

There can be numerous reasons behind the Orbi satellite offline issue. But, once you identify the root cause behind the problem, you can troubleshoot it in a matter of minutes. With this hope that the information given here will be able to help you out, we are now wrapping up the post.